Warranty

TVC offer full commercial warranty backing on a wide range of AV products, including screens, audio equipment, digital signage, aerial systems, HDMI distribution systems, appliances and automation systems.

The standard warranty offered by manufacturers is usually invalid in a commercial environment, which can lead to some unexpected and costly setbacks should your equipment malfunction.

Our cost-effective warranty options provide an excellent solution, ensuring that your equipment is fully covered in the instance of technical difficulties and damage.

All of our warranty packages are designed to make your life easier. There’s no need to package and send equipment back to the manufacturer; instead, we can pick up your equipment and swop it out for a working model, allowing you to focus on your business.

Our strong working relationship with major manufacturers goes back over 30 years; this provides us with the flexibility to provide consumer products where necessary, but backed by a full commercial warranty. Every product we sell comes with a commercial warranty as standard.

The major benefits of our warranty packages include:

  • Up to 5 years next day swap out warranties.
  • SLA’s of up to four hours/emergency call outs. This can be combined with our reactive maintenance service.
  • Pay on a monthly basis, allowing you better control over your budget.
  • Loan sets, where applicable.
  • Full UK service – wherever you are in the country, we can help.
  • Extended warranty options when your warranty runs out.
  • Exceptional levels of customer service. Our support team are always available to help with any difficulties you have. We can offer support over the phone as well as call outs; whichever suits you best.